FAQ

Absolutely! We understand that sometimes you just want to relax and enjoy a peaceful hair appointment without the pressure of making conversation. That's why we offer silent hair appointments, where you can expect the same exceptional service and beautiful results, all while indulging in some quiet downtime.

When we say "all-inclusive," we mean just that – everything you need for a luxurious hair experience is covered. In each of our Haircut Packages or Color Collections, you'll find our Signature HeadSpa service, a blissful indulgence for your scalp and senses, along with a custom hair and scalp treatment tailored to your needs. Plus, with our color collections, a haircut is included, ensuring your new hue is perfectly complemented by a fresh style. And here's the best part – no hidden fees or add-ons. It's all about giving you the complete, hassle-free pampering you deserve.

When you choose an Academy Stylist, you're opting for talent that's fresh to our salon but certainly not new to the industry. Our LiveEdge Academy is a comprehensive, in-house training program where every stylist hones their skills in our products, color lines, and techniques. If your stylist encounters any challenges, our team-based model ensures they receive the support they need. They might seek assistance or have a chat with a more seasoned LiveEdge stylist, but rest assured, you're always in capable hands.

At our team-based salon, we prioritize unity and support. We compensate our employees hourly rather than through commission, ensuring everyone receives a livable wage. Personal and team-centered goals are achieved through collective effort, with every team member pitching in to assist one another. This approach provides a stable income, benefits, and the assurance that your team will support you during times of need, whether it's a sick day, mental health day, or leave of absence. We embrace sharing our guests because we believe in the strength of collaboration and teamwork.

We currently use OWAY and Surface hair color.

We require 24 hour notice to change or cancel your reservation. If you cancel within 24 hours you will need to pay another deposit in order to reserve your next appointment.

Should you find yourself needing to cancel your reservation prior to 24 hours before your reservation, we will refund your deposit to your original payment method. If you used a credit card, please allow 3-5 business days for the refund to reflect on your bank statement.

At our Oregon City location there are coin-operated parking meters with a two-hour limit across the street from the salon. Other parking nearby is payable with debit/credit card. For appointments longer than 2 hours, we recommend utilizing the free 4 hour parking at the top of the hill by the Elevator entrance off High St. Once you’ve taken the elevator down, you’ll see us just across the street. There is currently free parking Weekdays after 5pm.

At our Tigard location, there is free 2 hour parking on Main St and a public parking lot available behind our building.

Your first appointment must be accompanied by a parent or guardian to sign our procedures and policies waiver. Any sort of chemical service (albeit organic) must have a parent present during the appointment.

Yes! The main consideration while coloring your hair when pregnant are the fumes as well as potential irritation to your skin. Our ammonia-free and organic color lines are both fume-free and formulated to be very low endocrine disrupting. If you’re still concerned with dye-to-skin contact, rest assured we have off the scalp services!